I love my team, I have my memory wall in the Service Centre which has grown over the season and each week I add images that the team send me as well as images that I capture. I started in 2014 as a Customer Helper and progressed to Sales Desk in April 2015. Job Responsibilities: The Pre-Employment Screening and Compliance Team Leader will … We always work together to make sure the operation runs well and also have fun which makes my job very enjoyable. Philip Meeson Executive Chairman of Jet2 plc . Each team is Destination based, and along with my team, I look after all Canaries based correspondence. Choose your airport to find out how much time and money you could save by choosing to drive before you fly! In April this year I was seconded to become a Duty Manager here in Glasgow. Working as part of the Overseas Operations team is not only exciting and rewarding, it is also upbeat and a great environment to work in that leaves you wanting to do only the best to push the whole Team and ourselves forward with a One Team approach. Airport Team Leader - Corfu International Airport, Greece Jet2.com & Jet2holidays Greece 495 connections. Free interview details posted anonymously by Jet2.com interview candidates. I started with Jet2.com and Jet2holidays as a Customer Service Executive on the EU261 Team, who deal with flight delays. I manage a team of 8 Travel Service colleagues who oversee the Travel Service and Business Travel requirements for all Air Crew and Jet2.com colleagues. As the Destination Manager for Tenerife, I look after a team of over 70 colleagues, ensuring we deliver industry leading customer service across the island for our valued customers at over 100 hotels. Job Description: The Pre-Employment Screening and Compliance Team Leader will ensure all external and internal colleagues are vetted to the appropriate standard and prioritised in line with operational delivery across all business areas. Jet2Careers. There is a lot of variety in my role and no two days are ever the same here at Jet2holidays, they are a fantastic company to work for and are always willing to help our colleagues in achieving their careers aspirations through training and development. Job Responsibilities: You’ll also be the focal point for Airport ID offices and for future … I am responsible for the resource planning, training and delivery of our award winning customer service and the ensuring the operational management runs as efficiently as possible. Moving here has allowed me to achieve this, far exceeding my initial expectations. I started my career in November 2015 as a First Officer on the B737-800 having left a Flight Operations based role with my previous employer and I am now a Captain on the B737-800 fleet based in Glasgow. Reviews from Jet2.com and Jet2holidays employees about working as a Baggage Handler at Jet2.com and Jet2holidays. Drivers (Resort Flight Check-In) – Lanzarote Our Drivers provide operational support between our Resorts and the airport, on an early morning, afternoon or split-shift basis Monday to Sunday. Within 6 months I was offered a full time position as a Crewing Controller and a year later I was promoted to Crewing Supervisor. Duties include dealing with customer escalations, recruitment and coaching staff to improve performance and adhere to the compliance standards. Jet2 Pilot Recruitment – Airport Customer Helper. Join to Connect Jet2.com and Jet2holidays. My responsibilities include managing and motivating my Team, finding cost effective solutions, efficient staff rostering, operational planning, monitoring security procedures and making quick tight deadline decisions, all whilst providing excellent customer service. Working in the Flight Crew role puts you in close working contact with a lot of different Teams during the course of a normal day. Having worked in aviation for the past 23 years I really feel at home working for Jet2.com. Maintenance is carried out on both scheduled and unscheduled (AOG) inputs, these vary from light A-Checks to heavier C-Checks through the winter. Jet2 Named World Travel Leader Miami – Jet2 (LS) has been named a World Travel Leader at the annual World Travel Leaders Awards as a part of London Travel Week 2020. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. View All Jet2 JobsJet2 Job Description: Reporting into the Destination Manager, the Airport Team Leader will be responsible for leading, motivating and coaching a team of Airport based Customer Helpers to deliver VIP customer service at all times. ... (this was not the case) after I sat down with the manager and the Airport team leader things changed. Please Rate Job Ad! I am responsible for the West Mediterranean for Jet2holidays Overseas Operations which involves strategic planning, securing future budgets, resource planning, leading a team of Regional Managers and responsible for the overall customer service promise and delivery to ensure our customers are receiving only the highest standards in service from the moment they arrive into Destination. Team Leader at Jet2.com. Already living close to the Airport, or willing to relocate, you’ll know the location inside out and ideally speak the local language confidently, as well as being fluent in English. Team Leader/Manager (Current Employee) - Leeds, West Yorkshire - 13 March 2019 By no means is this a bad company to work for, it's an award winning business and rightly so as the holidays it provides it's customers are to an incredibly high standard. Overseeing the Supervisors, Customer Helpers and Sales Desk team, I work to ensure the check-in and boarding is a smooth and friendly process for each and every customer. I liaise with both customers and other areas on a daily basis to ensure that all correspondence is dealt with appropriately and to ensure that we offer the best possible resolution for our customers. As a Captain for Jet2.com, I am responsible for the safe and efficient conduct of the flight. I joined Jet2holidays in February 2017 as a Resort Customer Helper in Beautiful Benidorm! Although I have only been with the business a relatively short period of time, it's great to see that it is rapidly expanding and that hard work pays off! If you like providing the best customer service and love to learn in a fast paced environment then this is the company for you. Everyday is different and the service we deliver is something to be proud of. Here at Jet2.com we have a strong team, who support each other and are dedicated in giving our customers the best experience. To be successful in this role you will have previous Team Leader or supervisory experience, ideally gained within an Airline or Tour Operator. Same within the airport so bitc*y and clicky, management dont care and you are just a number to them. Belfast International Airport. Each day is different and presents a new challenge which keeps the work varied and exciting. I love the 'Work as One Team' spirit that flows from the teams here. In 2007 I joined Jet2.com as a Supervisor Agent, before advancing to Duty Manager in 2008, and then becoming Station Manger in 2010. We have a great team here in GLA and we definitely work as One Team. I currently work in a team of 4 and between us we support 14 Directors. Working for Jet2.com and Jet2holidays is truly motivating for me as an individual. If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, then this could be the perfect role for you. We work closely with the Jet2.com, Jet2holidays& Dart Group Directors to provide administrative support, taking away the day to day routine and enabling them to make the best use of their time and focus on key business needs. It is extremely fast paced, dynamic and challenging where you have to consistently think out of the box, giving the ability to be creative to achieve objectives. As the Summer season closed I took on the role of Team Leader in November for our new winter Contact Centre based in Benidorm with very exciting times ahead. I am currently a Customer Helper - Duty Manager. Already a Jet2.com or Jet2holidays Colleague? Tasks included arranging contact with Engineers, Caterers, Fuellers, Cleaners, Coaches, Baggage, Crew, and the Airport. It's an extremely rewarding job and I love seeing the excellent achievements that the company continues to make - I look forward to seeing more great results in the future, as the company continues to expand! I joined Jet2holidays in 2015 as a Resort Customer Helper before becoming the Destintation Manager for Tenerife in 2017. I have a wide range of duties ranging from editing flights to managing aircraft turnarounds, from organising allocation sheets to dealing with Sales Desk enquiries as well as liaising with the Airport, our 3rdparty handlers and our own crew and flight deck to make sure our customers receive a VIP experience. Please email contactcentre@jet2.com from the email address on the booking, and one of our friendly team will look into this and get back in touch. However, I have to stress that this is definitely not a 'solo' role and it certainly wouldn't be possible at all without the hard work of our excellent Flight Deck and Cabin Crew Teams in the aircraft and all of the Jet2.com Teams on the ground. My colleagues work together, not only in my team but across the wider business in the UK and Overseas to make sure we are able to deliver the VIP customer experience. As a senior, I also provide coaching and training to the Telephone Interview Teams both here in the UK and Overseas. My colleagues in Customer Service are all fab too and the support from Management is amazing. A free inside look at Jet2.com salary trends based on 359 salaries wages for 166 jobs at Jet2.com. Reporting into our Airport Team Leader , you will deliver an exceptionally friendly and trustworthy service to our customers' right from the moment they arrive at the Airport. I joined Jet2holidays in November 2016. I hope to continue my career with Jet2.com. In 2012 I joined Jet2.com as an Admin & Facilities Administrator. Having worked for various travel companies I can be very confident in saying Jet2holidays have the customer at the forefront of decisions which ensures we deliver package holidays you can trust. It is a full-on role and I enjoy the challenges I face every day. Jet2.com is recruiting a Team Manager – Vetting & Compliance to lead a team and partner with several business areas in the delivery of an efficient and pro… 30+ days ago Save job Not interested Report job Every day throws new challenges my way and no 2 days are the same. We put the customer at the heart of everything we do here at Jet2.com and Jet2holidays. 4 Jet2.com Airport Customer Helper interview questions and 3 interview reviews. Representing our Jet2holidays’ values at all times is also essential to the success of this role. I have worked for Jet2.com since March 2014. Visit Site. The guys here in the hangar are great. I've spent most of my career working in the travel industry and nowhere else that I have worked has shared the growth, progression and excitement of working here! The work load varies from day to day so it's reassuring to know everyone is willing to lend a helping hand when needs be. I joined the Company initially on a temporary contract working in Manchester. Reporting into our Team Leader, you will deliver an exceptionally friendly and trustworthy service to our customers' right from the moment they arrive. You will plan your team’s rosters so that they are on hand to greet our customers on arrival and ensure their efficient transfer to resort and their safe journey to the airport at the end of their holiday. Search job openings at Jet2.com. You will also be the team’s first point of contact for advice, as well as working with our transfer agents and colleagues to help deliver feedback to improve service delivery. In July 2013 I was promoted to Travel Services Manager. Learn about Jet2.com and Jet2holidays culture, salaries, benefits, work-life balance, management, job security, and more. Customers comment on it all the time and it makes you feel proud to work for accompany that recognises the importance of it's customers first and foremost. I enjoy working in the Customer Service Team as no two days are the same - we see a great range of correspondence from our customers and it's always good when we can resolve an issue. I joined Jet2.com in January 2015 as a Telephone Interviewer before being promoted to Senior Telephone Interviewer in March 2017. We have a fantastic opportunity to join our Jet2holidays Team as an Airport Team Leader based at Antalya Airport for Summer 2021…Reporting into the Destination Manager, the Airport Team Leader will be responsible for leading, motivating and coaching a team of Airport based Customer Helpers to deliver VIP customer… 4.1 Jet2.com and Jet2holidays I have learned so much and been given great opportunities here. Please Rate Job Ad! Some turnaround times were… Working as part of a large ground handling team to turn aircraft around ready for their next destination. We have fantastic opportunities to join our Jet2holidays Team as an Airport Customer Helper (Overseas/Holiday Representative) based at Antalya Airport for Summer 2021. Reporting to the Contact Centre Team Leader, our Contact Centre Travel Advisors are an essential part of our dedicated sales team within the Jet2holidays Contact Centre. We have fantastic opportunities to join our Jet2holidays Team as an Airport Customer Helper (Overseas/Holiday Representative) based at Dalaman Airport for Summer 2021. As a Senior Telephone Interviewer, I am there to answer any questions candidates have and give a great first impression of the business. I have received great support from the company and the coaching and development given has been superb. A day in the life of a Destination Manager. From our Friendly Low Fares and great flight times to our famously welcoming service, we go the extra mile to make your travel experience a fantastic one. Job Responsibilities: Representing our Jet2holidays’ values at all times is essential to the success of this role. We receive 1000's of applications every year and I am responsible for the screening and telephone interviewing of suitable candidates for our large volume campaigns (Cabin Crew, Ground Operations and Jet2holidays Overseas Operations Teams), as well supporting the recruiters with individual roles. vacancyoptions Friday, 12th Feb 2021. Uncover why Jet2.com and Jet2holidays is the best company for you. Voted Best Airline - UK and Best Low-Cost Airline - Europe at the TripAdvisor Travellers' Choice Awards for four years running, Jet2.com’s the top place to go for cheap flights. Appointed: Became a Director on the purchase of Channel Express Group in April 1983. Our Directors Executive Directors. As we continue to grow, we have fantastic opportunities available to join the team as a Contact Centre Travel Advisor - based at Manchester Airport at The Hangar. The flying from Glasgow is a good mix of Long and Short flights from 2 to 5 hour sectors on an ever growing list of routes to all over Europe and beyond. I've been working for Jet2.com for nearly 3 years now. I joined Jet2.com in February 2010 and currently I am the Airside Operations Manager in Manchester. I really enjoy meeting and working with all of these different colleagues who are working hard to help us get our job done. As a Customer Service Team Leader, it is my job to ensure that things are put right for our customers on the rare occasion that they go wrong. The typical duties of an Aircraft Mechanic are to carry out the maintenance of the Jet2.com and Jet2holidaysfleet safely and efficiently. Full Time; Glasgow, Scotland, UK; Posted 10 mins ago; View All Jet2 JobsJet2. I have helped to oversee some big improvements. So far my experiences within Jet2.com are that of friendly working environments, the willingness to invest in training to help grow their colleagues and the fast paced environments that we face. Jet2.com and Jet2holidays is a great place to work as there is always a constant buzz and the travel industry is ever changing. Job Description: We have a fantastic opportunity to join our Jet2holidays Team as a Resort Team Leader based in Mykonos for Summer 2021. Manchester Airport Managing the Pre-Travel Services team that asset customer before their holiday. I love Jet2holidays because there is so much opportunity for promotion and personal growth. General Manager - Overseas Western Mediterranean. I joined the company as an Aircraft Mechanic shortly after Jet2.com acquired the hangar at Manchester and as a result I've been lucky enough to see the whole branding process take place. Jet2.com is a great company to work for, the Dart Group is so diverse and it's guaranteed that no 2 days at work will be the same. I am accountable for the airside operations here at Jet2.com with a team of over 200 colleagues. Kind regards, Charlotte Spencer Customer Service Team Leader I'm currently a temporary Lead Mechanic but prior to my employment with Jet2.com, I was an Aircraft Mechanic at Monarch Aircraft Engineering Ltd. I have found my true vocation. We ensure that all Hotel and Transport arrangements have been managed and booked in line with our cost conscious approach. Learn about Jet2.com and Jet2holidays culture, salaries, benefits, work-life balance, management, job security, and more. Thanks for taking the time to leave your review. No day is ever the same. 6 Jet2.com jobs in Antalya. We motivate each another and are always on hand to help each other out, especially as we work to very tight deadlines. We work long days and often unsociable hours which is why it's so important to have a good sense of humour. We have fantastic opportunities to join our Jet2holidays Team as an Airport Customer Helper (Overseas /Holiday Representative) based at Dubrovnik Airport for Summer 2019. Report this profile About On November 1st, I just completed a seasonal contract with Jet2.com and Jet2holidays in Corfu. We are here to ensure things run smoothly and effectively at all times. Customer Service Team Leader I started with Jet2.comand Jet2holidaysas a Customer Service Executive on the EU261 Team, who deal with flight delays. We pride ourselves on being friendly and professional and it is our aim to ensure that our customers have an overall positive experience with Jet2.comand Jet2holidays. I've been an employee at Jet2.com for just over 12 months. Jet2.com is a great company to work for. There is such a varied team from all different backgrounds and I enjoy how we all work so well together. Reporting into the Destination Manager, the Airport Team Leader will be responsible for leading, motivating and coaching a team of Airport based Customer Helpers to deliver VIP customer service at all times. Santorini. Chartered Institute of Personnel & Development. Website Jet2 Job Description: Reporting into our Airport Team Leader, you will deliver an exceptionally friendly and trustworthy service to our customers’ right from the moment they arrive at the Airport. The approachability and encouragement of the management made me realise my ability and I now want to challenge myself. Overseas Visit Site. I was looking after 10 hotels in the beginning but have moved to a new location in Benidorm called Magic Robin Hood. Compare pay for popular roles and read about the team’s work-life balance. Salaries posted anonymously by Jet2.com employees. There are always opportunities for progression. I strongly believe I am working with some of the best people in the industry where we all encourage each other to deliver with not only the customer in mind but also the brand and company overall. One of the best things about working in my team is that we are the first point of contact for candidates. Pre Travel Services Team Leader at Jet2.com & Jet2 Holidays Leeds, West Yorkshire, ... Jet2.com and Jet2holidays announces bumper expansion to Summer 20 programme from Birmingham Airport. We ensure, through our correspondence, that the customer has a positive view of Jet2.com and Jet2holidays. I have worked in the travel industry from the age of 16 years old and lucky to have gained experience in many different sectors from retail, overseas operations, ecommerce and airports. East Midlands Airport… My role as Travel Service Manager is great as I thrive working in the Operations environment and love to meet different people which I get plenty of opportunity to do with all the potential business clients and internal colleagues I liaise with. The focus is on Customer Service and it is very noticeable. The company is strong in terms of the business and the colleagues that work within it and the brand name is growing bigger every day. In 2013 I became a Ground Operations Planner, and then promoted to Executive Assistant to the Directors in 2015. I was promoted to Customer Service Team Leader in December 2016, after 8 months of being with the business. I work as part of a team of a large team in Glasgow. Job Description: Reporting to the Security Vetting Manager, the Pre-Employment Screening and Compliance Team Leader is responsible for delivery of an efficient cost-effective on-boarding and Security Vetting Service, partnering with internal stakeholders and external suppliers across the UK. Over the last 8 years I have held a number of roles, starting as part of the Sales desk, moving onto Supervisor, Duty Manager and Senior Duty Manager before my current role. We ensure the smooth running of the operation, liaising with service providers and key stakeholders to provide an efficient service to enable our customers to Have a Lovely Holiday. I revel in the working environment, and appreciate the atmosphere of the Airport and the atmosphere that our customers create. Find out what works well at Jet2.com and Jet2holidays from the people who know best. Experience: In April 1983, Philip’s private company purchased the Channel Express Group which, at that time, distributed flowers grown in the Channel Islands to wholesale markets throughout the UK, and … You will plan your team’s rosters to ensure they are visiting … You will also, greet our customers as they arrive safely back at the airport, to return to the UK. I then progressed to a Supervisor in July 2016. The flying is fun and sometimes a challenge, the views are amazing, but it's the people we have working for us that make it the great job it is. I am one of four Team Leaders, and my team is made up of Customer Service Executives and Customer Service Administrators. Every colleague I have met whilst working here has been friendly and approachable and there really is a positive working atmosphere. Between us we have extensive knowledge of the business and know who key people are (both internal & external) and fully understand the business aims and objectives. Reporting into our Airport Team Leader, you will deliver an exceptionally friendly and trustworthy service to our customers' right from the moment they arrive at the Airport. I also enjoy liaising with other areas of the business, we speak to everyone from Ground Ops to Hotel Managers to Marketing and it's great to have these working relationships. 1:47. Login attempt failed, please enter a valid Employee ID number. This can be anything from new aircraft deliveries and new destinations or bases being announced! 236 reviews from Jet2.com and Jet2holidays employees about Jet2.com and Jet2holidays culture, salaries, benefits, work-life balance, management, job security, and more. I take pleasure in ensuring our customers get to and from the aircraft safely, and seeing that they are happy to be enjoying their holidays. I love my time at Jet2.comand Jet2holidays as on a personal level, everyone is pushed to ensure that they meet their potential. This can range from managing diaries, booking travel, arranging key conferences and ensuring urgent documents are signed and processed in time. Within recruitment we are a really close knit team and we work together to support each other and lend a hand which is important when we get into the peak of our recruitment campaigns! I was promoted to Customer Service Team Leader in December 2016, after 8 months of being with the business. Birmingham Airport. I can honestly say that this has been the best career move I've made. Best Jobs in the UK 2021 NEW! The Company is very much a people Company and has a really good future ahead of it. Jet2 and Jet2Holidays currently have a selection of vacancies to join their team in Lanzarote.. Reviews from Jet2.com and Jet2holidays employees about working as a Team Leader at Jet2.com and Jet2holidays. I joined Jet2.com to try and improve the quality of family life at home. 44 Jet2.com jobs including salaries, ratings, and reviews, posted by Jet2.com employees. Ensuring that we're on time, working efficiently as possible and most importantly, ensuring the safety of all of our customers and crew. As a Customer Helper it is always nonstop including welcome meetings, daily hotel visits and assisting our customers with any queries or problems they encounter ensuring they have a lovely holiday! Airport Customer Helper (Rep) - Santorini - Full & Part Time Available. Resort Team Leader at Jet2.com and Jet2holidays Mao, Baleares, España 169 contactos. November 1, 2019. I love working within the Executive Assistant Services Team, as we are 'One Team' and work well together to achieve great results. Search job openings, see if they fit - company salaries, reviews, and more posted by Jet2.com employees. Jet2.com have partnered with the best airport car parks in the UK to bring you great rates. 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