. Using Currencies Direct and in particular Alistair Archbold to explain the process and complete our exchange from Euro to Sterling was professional and very efficient. Although Currencies Direct gave me a marginally better rate than other quotes, the process was less intuitive with the client having to do more online to make the transfer happen. At the time of writing, World … My initial conversation with Kevin McKeown, who was friendly and helpful got me started with the onboarding process and made it clear & simple which I valued highly. Extremely good service, very helpful and co-operative, very friendly personnel and a successful outcome of the transaction. Smooth,efficient and friendly, thankyou Vishnu. Janette Smith made contact with me on several occasions. When it came to setting up my account and delivery of my funds, they were helpful and followed through. Spoke earlier with Jayne Carfoot . I reached out to a few companies and to be quite honest, the service wasn't good at all. Big shout out to GH who made this a seamless process for me. The exchange rate also was affordable, much better, that in most EU banks. I am nearly 80 years old & not used to modern technolgy,even though I was in Banking for many years till I retired 20 years ago.However,my experience today was superb & the operator was very kind & solved all my problems to get money to Tenerife. World First. will continue to use this service for a long time. A single house deposit could be in excess of 100k GBP. I call these the "revenge reviews." ... on Trustpilot. Live exchange rates 24/7. Is it safe to use Foreign Currency Direct? I tried this service for a first time. TrustScore is an overall measurement of reviewer satisfaction, based on all the Service and Location reviews a business receives on Trustpilot. Currencies Direct can set a favourable exchange rate for up to one year’s worth of payments. I look forward to working with Grace in the future. Their website and system is very easy to use … very good personalised service, really appreciated I had one contact the whole way through with a direct line to call and who followed things up for me, Convert to easy work and comfertable for me so good services, Excellent service very easily set up and got an excellent rate will definitely be using again. Prompt and safe execution of transfer of currency, Very smooth, lots of contact from Jeannette. Used Currencies Direct to move some money from Spain to the Uk , the process was quick and hassle free with great communication. sent 30k to Dubai - no issues painless transactions. Staff respectful and very helpful explaining the process and searching for the best rate available. Plus I saved quite a bit on bank fees, overall an easy experience. They remove reviews and make claims of fakery whilst … Currencies Direct offer a professional service for transferring your money from one country to another. Here's a direct quote from the Trustpilot … Totally professional and friendly. In the Currency Exchange Service category. The purpose for the transfer was a house purchase and involved a substantial amount of money. Currencies direct are a reliable company if you want to transfer your monies around the world.The communication and quickness to get you the correct deal is fantastic, Excellent service will recommend, very polite and helpful looking to do more business in the future, Helpful staff took any doubts I had about transferring my money Very efficient, When I needed to move funds from abroad for a property purchase, I shopped around for the best rates and attentive, knowledgeable service. Account wasn't opened. Established in 1996, it claims to have helped more than 275,000 people and businesses send international money … Currencies Direct has a 9/10 rating on reviews site Trustpilot, indicating its customers’ satisfaction with safety and reliability. I have never previously used a currency transfer service other than my bank. all very easy to deal with, an excellent service. I presented her with my situation and from the start up until this morning she provided first class service. Exchange currency at competitive exchange rates with Hargreaves Lansdown’s low cost foreign exchange service. . Transfer achieved with minimum effort and expediency. He knew the local competitors well. We change money from one currency into another. I have always found that Currencies Direct are very prompt in answering the telephone (which is important to me)and saves a lot of time and enables enquiries to be dealt with promptly. Highly recommend! Currencies Direct enjoys excellent reviews on TrustPilow, with 87% of reviews giving it 5 stars. The agent who dealt with my situation took me through the whole process in a professional, logical and relaxed manner. They call you when they say they will and keep you … Currencies Direct. But the assistance and support from the staff at Currencies Direct… Company size: With a staff of less than 40, Foreign Currency Direct is a small to medium sized operation run out of a single UK office. Their rates are better than the banks. Currencies direct is making excuse that it was not them , I have sent money to same supplier using other brokers never ever had any complain , My supplier sent their own bank slip which only charged them $1.64 for receiving it, I suggest to all business & prospective user of currencies … They facilitate libel whilst simultaneously extorting money from brands. Currencies Direct also gives users the option to manage transfers over the phone, … sent 30k to Dubai - no drama - 5* service! “ TrustPilot is the mafia of the online review world. © 2021 Trustpilot, Inc. All rights reserved. Moneycorp’s … No problems. I don't even know where to start with how brilliant and helpful she was with my first transaction. In the last few days Germaine Boselli was able to help with an urgent transaction very quickly, easily and … Within three … How fast are Foreign Currency Direct’s … Hi Antonio, Thank you for your feedback. The daunting prospect of transferring Sterling to Euros was made easy by Currencies Direct.My appointed account manager Germaine Boselli contacted me quickly after my registration and explained to me the easy process and options that I would have.The transaction itself was smooth and I found Germaine to be quickly responsive and flexible to my needs when I decided to make the transfer. She was very patient and talked me through the process. … Myopia beyond the realm of basic IQ. Currencies Direct are without doubt a… Currencies Direct are without doubt a credit to the industry. Currencies Direct was established in 1996 by Mayank Patel and Peter Ellis, who wanted to provide a better currency transfer service than was available at the time. CurrenciesDirect transferred the money from the US to UK account very quickly and without any issues. Going forward I'll only be using Currencies Direct and will recommend the same to family and friends. Also to be quite honest even if I find a slightly better rate else where I wouldn't take it because, I highly value the service that's provided. Changing my regular transfer and updating my contact details. And, if that’s not all, they’ve been trusted by over 150,000 satisfied customers to transfer their currency overseas and have a five star rating on Trustpilot. A pleasure to deal with . Currencies Direct offer a professional service for transferring your money from one country to another. Having had to sell our dream home in the EU due to covid restrictions. A 100k GBP transaction is considered to be business. © 2021 Trustpilot, Inc. All rights reserved. Currencies Direct Ltd is authorised by the UK’s Financial Conduct Authority as an Electronic Money Institution under the Electronic Money … The company is a trusted money transfer provider and is incorporated in the United Kingdom under company number 5082565 and is part of the Currency Holdings Limited. I wasn't looking for anything out of the ordinary from service standpoint, just wanted someone to provide the right guidance to ensure what I was doing was right since this was my first time. Book a rate through the Currencies Direct … I am EU citizen, living and working in UK. Friendly, helpful staff, transfer went through without any problems. What a wonderful man on the phone today. Avoid the hassle of dealing with your bank, and transfer online, by app or over the phone today. Certainly recommend to everyone to use and appreciate the support given by this currency exchange firm. There's more to it than that, but we like to keep … Communication was done by email and clarification was done by the phone. I had a problem with the app, and a lovely guy phoned me and talked me through the process while he stayed on the phone telling me how to do it. My sincere thanks to her. 385 reviews for Trustpilot, 1.7 stars: 'Forget about reporting and removing defamatory reviews on Trustpilot. Currencies Direct Spain, a subsidiary of Currencies Direct UK, boasts 17 offices and dozens of employees in the country. Your company representative Asif Shaikh was extremely professional and helpful when resolving a transfer issue for us and is a credit to your company. EU banks transfer exchange rates are terrible. Roxy & Jane gave an excellent service. Professional with a friendly service. I was searching for a firm that would provide fair FX rates and where the process would be easy to complete. Once I created my profile and got situated, I received a friendly welcome email from Grace Hood who's my account rep going forward. Thanks again Grace & Kevin for helping me achieve what I needed in a short period. Review Summary: Just 11 years after opening, Currencies Direct … 12 were here. There are few complaints and no major … FCDEU is authorised by the Central Bank of Ireland as an Electronic Money … Currencies Direct proved invaluable to us by accepting on our behalf, payments in various currencies (in our case from our Amazon sales). Foreign Currency Direct Europe Ltd (“FCDEU”) is a company registered in Ireland with its registered address at 98 Lower Baggot Street, Dublin 2, Ireland. Grace Hood my account manager so helpful and competent. Setup an account with Currencies Direct—they will need your name, address, contact details, bank details, and proof of identification like a passport. My transfer went almost immediately, I received funds in minutes. I found the whole process of amending my regular transfer and later of updating my contact details very straight forward and easy. Long story short I reached out to Currencies Direct and actually was able to speak to someone opposed to AI. We cannot discuss details of your account publicly; however, as previously advised by our Customer Experience team and as outlined in section … They are nowhere near as big or well-known as their competitors lik Currencies Direct (who Foreign Currency Direct… Decide the currencies that you want to exchange money between. Join Currencies Direct in just two minutes and you’ll be able to log in and check live exchange rates instantly online – you’ll also be able to manage all of your money … Your agent was very helpful and friendly and is a good ambassador for Currencies Direct. With Taylor, I got both - he Demonstrated experience and credentials right from the start, clearly explaining how the company calculated rates and why they were better than the competitors I had considered. According to Currencies Direct and Trustpilot on 12 June 2019 Currencies Direct is based in the UK and regulated by the Financial Conduct Authority. Great service, except the member of staff who rang us to make the transfer to sterling did not confirm so I was worried. She was very patient and always getting back to me quite quickly. Our partnership with Currencies Direct will give you access … 5**** experience. Money transfers between EU and UK become slow and difficult after Brexit. He couldnt do enough for me. I often need to transfer funds across border. Simple money transfer, at the best exchange rates possible. All sorted now but thankyou for your patience. Company name: Currencies Direct LTD Service description: Bank to bank international money transfers. Laughable. Both companies score 4.6/5 on Feefo, but Currencies Direct tops the bill, netting a full five-star rating on TrustPilot (averaging 9.2), to Moneycorp’s lacklustre two-star rating. Excellent company. The compliance are incapable of understanding business. . What a pleasure.Thank you so much,Elizabeth Fagan. Excellent service will recommend, very polite and helpful, I felt comortable when I had conversation also the transfer was on time and had no problem at all, well done. I would happily recommend Taylor and his team at Currencies Direct, and will be using them again. Their website and system is very easy to use … Customer service was impeccable who guided me through the process. First class service with total professionalism. Simple money transfers - send currency online fee free | Currencies Direct This is fine … I'm very pleased working with her and experience. Vishnu was excellent resolving my problems I was very stressed with the problem, he was calming, helpful , listened and resolved it. Website address: www.currenciesdirect.com Website Languages: English, French, German, Spanish, Portuguese, Italian, Norwegian, Swedish, Chinese and Japanese. The service I recieved from the Customer Services team at Currencies Direct on the telephone especially from Bhargav Rai and Shoieb Saikh was excellent......Their patience and professionalism was second to none.I would without doubt recommend Currencies Direct to anyone transfering currency abroad. Great service and will use again. These were then available to us in GB Pounds … It was recently bought for more than £200m by … This was our first experience of using a currency exchange and it was a nerve wracking decision, by transferring our lifes work from our UK house sale and buying in France. In the Currency Exchange Service category. His name was Bhargav Rai. Below are my findings from my experience with Currencies Direct. Only 3% of reviews on Trustpilot are 1 star, and Currencies Direct has … Currencies Direct’s TrustPilot page features almost 1,500 (1,446) customer reviews and boasts an ‘Excellent’ 9.1/10 trust score. We can highly recommend Currency Direct. Their rates are better than the banks. It's not going to happen no matter what they write about your business. A star rating is the TrustScore visualized. Currencies Direct are always easy to deal with, whether online or over the telephone. . I decided to test this personally and see whether the reputation was in fact correct. 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